Privacy & Cookies

Personal Data We Process

Fender BV processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process:

• First and Last Name
• Email address
• IP Address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by telephone
• Location Data
• Information about your activities on our website
• Internet browser and device type

Special and/or Sensitive Personal Data We Process
Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from parents or guardian. However, we cannot verify whether a visitor is over 16. We encourage parents to be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you believe that we have collected personal information about a minor without consent, please contact us at info@fenderbv.nl, and we will remove this information.

Purpose and Legal Basis for Processing Personal Data

Fender BV processes your personal data for the following purposes:

• Sending our newsletter and/or promotional materials
• To call or email you if necessary to perform our services
• To inform you about changes to our services and products
• To deliver goods and services to you
• Fender BV analyzes your behavior on the website to improve the website and tailor the products and services to your preferences

Automated Decision-making

Fender BV does not make decisions based on automated processing about matters that could have significant consequences for individuals. These are decisions made by computer programs or systems without human intervention (for example, a Fender BV employee).

How Long We Retain Personal Data

Fender BV does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We maintain the following retention periods for the following (categories of) personal data: Google Analytics > Website Optimization > As long as Fender BV exists. Contact Form > Customer contact > As long as Fender BV exists.

Sharing Personal Data with Third Parties

Fender BV only provides data to third parties when necessary for the execution of our agreement with you or to comply with a legal obligation. Cookies or Similar Technologies We Use Fender BV uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Fender BV uses cookies with purely technical functionality. These ensure that the website works properly and that your preferences are remembered. These cookies are also used to make the website work well and to optimize it. Additionally, we place cookies that track your browsing behavior so we can offer customized content and advertisements. During your first visit to our website, we informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can delete all previously stored information through your browser settings. For an explanation, see: Link

Viewing, Modifying, or Deleting Data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Fender BV, and you have the right to data portability. This means you can submit a request to us to send the personal data we have about you in a computer file to you or another organization specified by you. You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to info@fenderbv.nl. To ensure that the access request is made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Fender BV would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: Link

How We Protect Personal Data

Fender BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or there are indications of misuse, please contact our customer service or email info@fenderbv.nl.